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About CIA Medical

About CIA Medical – CIA Medical Background and History

Central Infusion Alliance (CIA Medical) is a wholesale distributor to professional healthcare facilities, serving over 25,000 customers worldwide. With 500,000+ products from 5,000+ manufacturers available to order on our website, we simplify medical purchasing by making everything you need available in one place.

Founded in 2012 in Chicago, IL and now headquartered in Skokie, IL, CIA Medical has grown to become one of the largest online medical distributors in the world. In addition to offering a wide range of medical supplies, surgical equipment, personal protective equipment (PPE), patient care products and laboratory supplies, CIA Medical offers customers premium white-glove customer service, including consulting on IV therapy and vascular access products and assistance in sourcing backordered and hard-to-find supplies.

With a unique approach to the industry in always putting our customers first, CIA Medical offers healthcare purchasers competitive prices, fast shipping, and top-notch service. A combination of expert leadership, dedicated team members, and innovative business strategy creates an optimal client buying experience.

Who We Are

Learn more about us — Watch Our Video

It's so rewarding to get the feedback from our customers when we go consistently beyond the expectations that they have of us.

We offer white glove service and personalized care.

— Kelton Bradley Director of Sales, Central Infusion Alliance
Watch Our Video
Kelton Bradley - Director of Sales - CIA Medical
Purpose

Your Trusted Partner for Medical and Surgical Supplies

Mission

Our mission is to be the world’s most trusted medical supplies company and the place where healthcare professionals go to find any product they need.

Vision

Our vision is to make the medical supplies purchasing experience so effortless that it contributes to better patient outcomes.

Values

We build strong relationships with healthcare professionals, partners and communities by delivering the best service we can every day.

Let Us Solve Your Toughest Sourcing Challenges

Our medical supply sourcing capabilities are second to none. Our customers can purchase any medical product imaginable – if it’s backordered or not currently in stock, our supply chain experts can search our wide network of reliable suppliers. We have relationships with vendors around the world for access to the latest product lines across thousands of brands. Inventory is continuously refreshed and updated to align with industry standards and offer new advancements and specialty items. We are actively procuring products based on trends and what we anticipate our customers needing. Long-term customer relationships are fostered as a result of consistently flawless order fulfillment.

White-Glove Service: Our Promise to Our Customers

Customer satisfaction is priority #1 at CIA Medical. We work closely with our clients to build relationships and provide expert advice to help them reduce costs and increase efficiency. By understanding the challenges of healthcare purchasing agents and every level of procurement from hospital administrators to the admin staff of small clinics, we work with our customers to solve their toughest sourcing problems. Our product experts, knowledgeable sales managers and responsive customer support team are easily reachable by phone or email – we genuinely care about our customers’ needs and will provide personalized service that is unmatched in the industry.

CIA Medical serves the full extent of licensed medical practices, including: hospitals, physicians offices, compounding pharmacies, ambulatory surgery centers, oncology clinics, dentist offices, nursing homes, clinical laboratories, veterinary clinics, and education and research facilities. With over 1,400 government customers, we’ve supplied products and equipment to numerous national and state agencies and every branch of the military.

People

Leadership

Matt Kilcran

President &
Managing Partner
Matt Kilcran – President and Managing Partner - CIA Medical

Matt is a prominent sales leader in the medical technology field with over 23 years of experience in all aspects of medical supply and distribution. He is highly connected throughout the medical industry and has forged impactful relationships with clients and stakeholders worldwide. A dedicated sales strategist, he provides innovative solutions for meeting customer inventory goals and price point expectations.

As the president of CIA Medical, he’s streamlined business processes to benefit customers through increased efficiency, exclusive products and exceptional value. His background includes being the co-owner of a family business where he learned the medical supply industry from the bottom up, starting in sales and moving up through the ranks to COO.

Charles Lewis

Chief Technology Officer
& Managing Partner
Charles Lewis – Chief Technology Officer & Managing Partner - CIA Medical

Charles has hands-on, specialized knowledge of all aspects of medical supply and distribution. As a technology expert with a foundation in digital business, he has a results-oriented approach for achieving company growth and managing talented professionals to serve the technology requirements of the medical field.

Charles has 17 years of experience in all elements of digital business, including team management, web design, application development, search engine optimization and marketing. Prior to founding CIA Medical, Charles launched more than 50 successful websites over a 15-year global web development career demonstrating his strategic operational approach, technical knowledge, and business savvy.

CIA Medical Jobs and Careers

CIA Medical has decades of experience and knowledge in the medical sales industry. We have grown from two partners to a team of employees across sales, customer service, finance, and warehouse departments based in Skokie, IL, supported by a distributed global team of technologists.

Our diverse team brings experiences from different backgrounds — in coming together, we can continue to grow year over year.

About CIA Medical – CIA Medical Skokie, IL Office

We are a team-centric and customer-focused company – we value our people and support them with what they need to succeed. Our culture is built on caring about our customers, working hard, and having a growth mindset.

If you are interested in joining an innovative medical supply company serving over 25,000 healthcare professionals and organizations, learn more about our open positions on our Indeed company page.

About CIA Medical – CIA Medical Skokie, IL Office